Simple, Transparent Pricing

✅ All Plans Include:

• Fluent English-speaking agents
  
  

• Scripted support
  
  

• Call tracking & basic reports
  
  

• CRM integration support
  
  

• 24/7  Coverage (Mon-Fri)
  
  

Inbound Call Services – Support Focused

For customer service, order inquiries, and technical support.

• Starter Support – Reception & order inquiries — Starting at $9/hr
  
  

• Professional Support – Tier 1 helpdesk, billing, returns — Starting at $12/hr
  
  

• Premium Support – Tech support, email/chat, QA reporting included — Custom Quote
  
  

Outbound Call Services – Sales & Outreach

For lead generation, follow-ups, and sales campaigns.

• Customer Outreach – Surveys, reminders, follow-ups — Starting at $10/hr
  
  

• Lead Generation – Cold/warm calling + CRM updates — Custom Pricing + Performance Bonuses
  
  

• Sales Pro – Full-cycle B2B/B2C sales — Starting at $15/hr + Commission
  
  

Hybrid Solutions – Sales + Support Blend

Perfect for eCommerce, SaaS, and appointment-based businesses.

• Balanced – 60% inbound / 40% outbound — Starting at $12/hr
  
  

• Sales-Heavy – Upselling & cross-selling with support calls — Starting at $14/hr
  
  

• All-In Premium – Fully customized agent role — Custom Quote
  
  

Popular Add-Ons (Optional)

• CRM setup & syncing – One-time fee
  
  

• Quality assurance scoring – Monthly service
  
  

• Daily/weekly custom reports – Monthly service
  
  

• Weekend or bilingual support – Premium rates apply

Why Choose Us Over Freelancers?

1️⃣ Consistency & Reliability

• Freelancers: Often juggle multiple clients, inconsistent hours, risk of ghosting.
  
  

• Us: Managed team with fixed schedules, backup agents, and a contract guaranteeing service continuity.
  
  

2️⃣ Quality Control

• Freelancers: No standard QA process; quality depends on individual skill.
  
  

• Us: Ongoing quality assurance scoring, performance monitoring, and detailed reporting — included in many packages.
  
  

3️⃣ Data Security & Compliance

• Freelancers: No guaranteed compliance with data handling, privacy laws, or client confidentiality.
  
  

• Us: Secure systems, NDAs, and compliance protocols to protect your business and customers.
  
  

4️⃣ Full Management Layer

• Freelancers: You manage training, scheduling, and performance yourself.
  
  

• Us: We handle hiring, onboarding, coaching, and daily supervision — so you focus on results, not babysitting.
  
  

5️⃣ Scalable Support

• Freelancers: Limited to one person — growth means starting over with new hires.
  
  

• Us: Easily scale from 1 to 20+ agents without interrupting operations.
  
  

6️⃣ Specialized Expertise

• Freelancers: May know one niche, but not multiple industries.
  
  

• Us: Agents trained across B2B, eCommerce, SaaS, hospitality, insurance, and more.